DIRECTIONS CONTACT US

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For assistance, please contact us at 1-800-966-7334 Ext 2

Repair Shop Appointment Coordination

Designed to expedite claims where your insured or claimant selects a repair shop outside of your DRP network.

Our call center services will coordinate your insureds Repair Shop Appointment.
As soon as we receive the assignment we will contact the vehicle owner and confirm their choice of repair shop as well as securing the appointment date.
If either piece of information is unavailable we will follow up with the vehicle owner until it becomes available.
Once confirmed we contact the repairer to discuss estimate and photo uploads requirements.

  • Upload options to Comsearch available.
  • Follow up calls are made if required to closure.
  • Entire process documented in a simple time line process.
  • Your claim system or ours

Provides you with an opportunity to expedite claim resolution and enrich customer experience.

For more information click here or call 800-966-7334 ext. 3327

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