Marking Our New Website Launch with a Fun Industry Knowledge Challenge

To celebrate the launch of Comsearch’s new website, the company hosted a “Riddles and Rewards” contest for employees, putting industry-related knowledge to the test in a fun and engaging way. All employees were emailed the same 10 riddles; participants then had to provide their guesses on the industry-related riddles to enter a chance to win. The first prize winner, Ian Stover, won a $100 gift card and the second prize winner, Robin Harden, won a $50 gift card. 

Many employees sent in their answers, but only a few got close to getting them all right. They were harder than they seemed! Ian and Robin had initially tied with the most correct answers, so a tiebreaker was used to determine the first prize winner. It was time for another game of guessing, but this time, they each had to guess the number of candies in a bucket. It was a real nail-biter, but Ian’s guess came in closest, making him the Riddles Champion.

Robin Harden has been with Comsearch for over 30 years! She started at Comsearch in 1995, and her 30-year work anniversary was this year (2025).  She’s evolved her roles throughout many departments over the years and is currently in our Claims Processing department.

Ian Stover started at Comsearch back in 2008. He’s a Property analyst and has seen all kinds of crazy claims. Luckily, he has the licensing, experience, and know-how to handle them all!

Think you have what it takes to solve these riddles? Here’s the same hint Comsearch employees received when given these riddles: “Most of these answers can be found on our website.”

Here are the riddles:

1. I help with claims both big and small, From autos, homes, to water’s fall. I check the facts, review with care, And make sure pricing is fair and square. With PhotoWrite and ProCheck too, What’s the name of the company that sees it through?

2. You borrowed some wheels for a day or two, To get around while yours was through. Now comes the charge for time and fare, With mileage, fees, and wear-and-tear. It lists the cost, both big and small— What’s this paper that says it all?

3. When damage strikes your home or store, And estimates leave you wanting more, I check the scope, the cost, the rate, To help your claim negotiate. Photos, facts, and pricing clarity— What’s my name in claim integrity?

4. A crash occurred, the fault was yours, Now comes a claim that knocks on doors. It lists the loss, the cost, the plea, For payment due—no mystery. Sent with facts and legal flair, What’s this letter that seeks repair?

5. When your car’s too wrecked to fix or mend, Its journey takes a different end. A buyer comes, the deal is made, For parts and metal, value weighed. The cost is clear, no need to guess— What’s this bill that shows the process?

6. When claims roll in with costs too high, I take a look with a sharper eye. I check the bills, the parts, the rate, And help you settle fair—not late. I save you time, reduce frustration— What’s my name in claim evaluation?

7. When water strikes and floods the floor, And cleanup costs begin to soar, I check the charges, line by line, To make sure pricing is just fine. I help you sort through every claim— What’s my role, can you name?

8. When cars get bumped or scratched or bent, And shops send bills with full intent, I check the math, the parts, the rate, To make sure costs all correlate. I help you steer through claim review— What’s my name? I work for you!

9. I come after trouble, dents and a scrape, When the first quote just doesn’t quite take. I add what was missed, a second glance true, To cover the cost of repairs overdue. What am I?

10. I’m not a luxury, not elite, No high-end badge or leather seat. I drive just fine, I get you there, But fancy perks? I wouldn’t dare. In claims I stand outside the gleam— What’s my type in the rating scheme?

Got your answers locked in? Great. Now, scroll on down and see how well you did!

 1. I help with claims both big and small, From autos, homes, to water’s fall. I check the facts, review with care, And make sure pricing is fair and square. With PhotoWrite and ProCheck too, What’s the name of the company that sees it through?
Answer: Comsearch

2. You borrowed some wheels for a day or two, To get around while yours was through. Now comes the charge for time and fare, With mileage, fees, and wear-and-tear. It lists the cost, both big and small— What’s this paper that says it all? 
Answer: Rental bill

3. When damage strikes your home or store, And estimates leave you wanting more, I check the scope, the cost, the rate, To help your claim negotiate. Photos, facts, and pricing clarity— What’s my name in claim integrity?
Answer: Procheck Property

4. A crash occurred, the fault was yours, Now comes a claim that knocks on doors. It lists the loss, the cost, the plea, For payment due—no mystery. Sent with facts and legal flair, What’s this letter that seeks repair?
Answer: Demand Letter

5. When your car’s too wrecked to fix or mend, Its journey takes a different end. A buyer comes, the deal is made, For parts and metal, value weighed. The cost is clear, no need to guess— What’s this bill that shows the process? 
Answer: Salvage Invoice

6. When claims roll in with costs too high, I take a look with a sharper eye. I check the bills, the parts, the rate, And help you settle fair—not late. I save you time, reduce frustration— What’s my name in claim evaluation?
Answer: Procheck Subrogation

7. When water strikes and floods the floor, And cleanup costs begin to soar, I check the charges, line by line, To make sure pricing is just fine. I help you sort through every claim— What’s my role, can you name?
Answer: Procheck Water Mitigation

8. When cars get bumped or scratched or bent, And shops send bills with full intent, I check the math, the parts, the rate, To make sure costs all correlate. I help you steer through claim review— What’s my name? I work for you!
Answer: Procheck Auto

9. I come after trouble, dents and a scrape, When the first quote just doesn’t quite take. I add what was missed, a second glance true, To cover the cost of repairs overdue. What am I?
Answer: Supplement

10. I’m not a luxury, not elite, No high-end badge or leather seat. I drive just fine, I get you there, But fancy perks? I wouldn’t dare. In claims I stand outside the gleam— What’s my type in the rating scheme?
Answer: NonCEG

They weren’t as easy as they looked, were they? Thanks for playing along and stay tuned for more workplace fun.

Disclaimer:
The information provided in this blog is for general informational purposes only and does not constitute legal or financial advice. All claims strategies should be evaluated in alignment with your organization’s internal policies and applicable regulations.

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